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Sanatgar M, Momeni M, Khademolhoseny A. Understanding the smart public transportation model from the perspective of citizens (Case study of 15 districts of Isfahan city). JFCV 2025; 6 (1)
URL: http://jvfc.ir/article-1-425-en.html
URL: http://jvfc.ir/article-1-425-en.html
1- Department of Geography, Najafabad Branch, Islamic Azad University, Najafabad, Iran
2- Department of Geography, Najafabad Branch, Islamic Azad University, Najafabad, Iran ,momeni100@Gmail.com
2- Department of Geography, Najafabad Branch, Islamic Azad University, Najafabad, Iran ,
Abstract: (636 Views)
"Smart city" is a popular model in urban management and is gradually becoming a leading paradigm in urban planning, but many smart city approaches ignore the complex human aspects of using technology. In response to such criticisms, smart cities have shifted towards “citizen-centric” smart cities. On the other hand, in the smart mobility sector, as one of the main dimensions of the smart city, emphasis has been placed on the development of smart public transportation for reasons including the pollution crisis, traffic congestion, and the focus of urban management on citizens and the expansion of good governance. Smart public transportation systems can play a very effective role in achieving sustainable development of metropolitan cities, especially in Iranian metropolitan cities that are struggling with traffic problems. The main hub in public transportation is citizens, so before developing smart public transportation, citizens' perspectives should be studied comprehensively and location-oriented.
In this study, to understand the smart public transportation model from the perspective of citizens, first relevant global studies were reviewed and the most important criteria were determined in five main dimensions including efficiency, acceptance, recognition and awareness, satisfaction and participation. The questionnaire questions are embedded in these 5 dimensions and weighted using citizens' opinions. The results, which are weighted by the Shannon entropy model, The results show that from the perspective of citizens, the efficiency indicators with a weight of (0.26) are the most important in the smartization of public transportation, followed by the satisfaction index with a weight of (0.21). The analysis of the results shows that from the perspective of citizens, knowledge, awareness and participation are in a lower position. The most important factor in smart public transportation from the perspective of citizens is the efficiency criterion, which is related to factors such as the effect of smart public transportation in reducing anxiety, calmness, and appropriate planning for intracity travel, the design of smart public transportation technologies tailored to the specific needs and characteristics of the region, the effect of smart public transportation in improving the overall quality of life of citizens, the effect of technology in improving and increasing the efficiency of public transportation services, and ultimately the quality of smart public transportation services in the region.
In this study, to understand the smart public transportation model from the perspective of citizens, first relevant global studies were reviewed and the most important criteria were determined in five main dimensions including efficiency, acceptance, recognition and awareness, satisfaction and participation. The questionnaire questions are embedded in these 5 dimensions and weighted using citizens' opinions. The results, which are weighted by the Shannon entropy model, The results show that from the perspective of citizens, the efficiency indicators with a weight of (0.26) are the most important in the smartization of public transportation, followed by the satisfaction index with a weight of (0.21). The analysis of the results shows that from the perspective of citizens, knowledge, awareness and participation are in a lower position. The most important factor in smart public transportation from the perspective of citizens is the efficiency criterion, which is related to factors such as the effect of smart public transportation in reducing anxiety, calmness, and appropriate planning for intracity travel, the design of smart public transportation technologies tailored to the specific needs and characteristics of the region, the effect of smart public transportation in improving the overall quality of life of citizens, the effect of technology in improving and increasing the efficiency of public transportation services, and ultimately the quality of smart public transportation services in the region.
Type of Study: Research |
Subject:
Geography and Urban Planning
Received: 2024/12/7 | Accepted: 2024/12/30
Received: 2024/12/7 | Accepted: 2024/12/30
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